I find what isn't working
I start with the learner. I look for friction, ask questions, and uncover what’s getting in the way.
My passion for learning strategy is rooted in empathy for the user. When I’m a learner, I want the content I interact with to be easy to find and engaging, without wasting my time. I believe in clear, effective storytelling backed by solid research and accurate information.
Thoughtful learning. Meaningful connections.

Documentation for developers, customers and business stakeholders. From full API references to training guides & manuals.
Platforms and programs that put the users first. Leading LMS products, bespoke LMS builds and in-app guides.
Courses and videos that respect the learner's time using industry-standard authoring, video and audio tools.
Wikis and documentation sites that help internal teams collect and share what they know, and customers find what they need.
A little listening goes a long way.
I start with the learner. I look for friction, ask questions, and uncover what’s getting in the way.
Good learning starts with good information. I listen to the people who know it best and make sense of the details.
I find the story that brings it all together — turning complex ideas into something clear, useful, and engaging.

I care about the people on the other side of the screen. My work brings together empathy, research, and storytelling to make learning feel a little more human.
Get to know me